Terms & Conditions
General
1. In these
Conditions of Sale:
"The Company" means IT Direct Ltd "The Buyer" means the person, firm or
company ordering or buying goods from The Company. "The Goods" means The
Goods the subject matter of the relevant order or contract for sale.
2. No contract in respect of The Goods between The Company and
The Buyer shall exist until The Buyer's order has been accepted by The
Company. In the event that The Buyer's order seeks to make the sale
subject to terms different from these conditions, acceptance of The
Buyer's order by The Company (whether or not such acceptance is effected
by formal order acknowledgement) shall be deemed to be a fresh offer by
The Company on the basis of these conditions. In which event (unless
these conditions are accepted by The Buyer prior to delivery) acceptance
of delivery of The Goods by The Buyer shall constitute acceptance of The
Company's offer and the Contract of Sale shall be formed at that moment.
No conditions or terms stipulated in any other communication or document
shall vary or annul any of those conditions except insofar as the same
are expressly consented to in writing by The Company.
Price
2. Quoted prices on this web site include UK VAT and the cost of
posting the item to addresses on the UK mainland
Retension Of Title
3. The Company and The Buyer expressly agree that until The
Company has been paid in full for The Goods comprised in this or any
other sales contract between them and all outstanding amounts due to The
Company from The Buyer or any associated or subsidiary or holding
company of The Buyer or from any director or shareholder of The Buyer or
any other such company:
The Goods shall remain the property of The Company and The Buyers, as
bailees of them for The Company, will store the same for The Company in
as proper manner without charge and in such a way that The Goods are
clearly identified as being the property of The Company, notwithstanding
that the risk therein shall pass to The Buyer as provided herein.
Risk
4. Notwithstanding the preceding condition, all risk in respect
of The Goods shall be assumed by The Buyer upon delivery of the same to
him.
Loss or Damage in Transit or non Delivery
5. The Buyer shall examine The Goods immediately they are
delivered to him. The Company reserves the right to reject claims in
respect of shortages or damage in transit or non-delivery of The Goods,
or in the case of non-delivery 7 days after the due date for delivery.
Late Delivery
6. Whilst The Company will use its best endeavours to deliver The
Goods, The Company will not be liable for any consequences of late
delivery howsoever caused.
Returning Defective Products
7. (a) The Company's liability (both in contract and in tort) in
respect of defects in The Goods shall be limited to the replacement of
faulty items or material. Such measures shall relate only to the actual
faulty items or their value, and The Company shall not in any
circumstances be under any liability to The Buyer in respect of indirect
or consequential loss or damage, or loss of profits, sustained by The
Buyer Provided, always that these conditions do not exclude or
restrict The Company's liability for death or personal injury arising
from its negligence.
(b) A returns authorisation number (RMA) must first be obtained from our
customer service department.
(c) Before returning items, please contact us for authorisation to
return items - a discussion of the problem may assist in rectifying
faults before goods are returned! This document does not in itself
constitute an offer for sale.
Force Majeure
8. The Company reserves the right to cancel, vary or suspend the
operation of contract of sale if events occur which are in the nature of
force majeure including (without prejudice to the generality of the
foregoing) fire, floods, storm, plant breakdown, strikes, lock-outs,
riot, hostilities, non-availability of materials or supplies or any
other event outside the control of The Company; and The Company shall
not be held liable for any breach of contract resulting from such event.
(a) As a consumer, you have the right to cancel your order under the
following circumstances:
(i). in the case of goods, from the date of the contract and up to 7
working days, starting from the day after you receive the goods
(ii) in the case of services, up to 7 working days from the day after
the conclusion of the contract
Statutory Rights
9. Your statutory rights are not affected.
10. Returns Policy
Before an item can be returned, a returns authorisation number (RMA)
must first be obtained from our customer service department. Please
contact us via email at: customerservice @ itdirectgsy.com
Serial numbers on the item being
returned must be the same as the serial number of the item that was
delivered.
Full refund available within 7 days ('cooling off' period) of the
delivery date. Unwanted items cannot be taken back after the Statutory 7
days period.
The 'cooling off' period does not apply to software, if unsealed.
We will cover all return postage
costs (up to First Class Royal Mail Postage) for 'faulty' items or for
items we have sent in error, but we cannot cover your return costs for
unwanted items.
Our address for all Returns is:
I.T. Direct Ltd
Image Warehouse
Caslon Court
Pitronnerie Road
St Peter Port
Guernsey
GY1 3NE
